Press Release

It just works: Brother New Zealand launches ‘honest’ brand platform via Wave Agency

Craig Parker

Brother New Zealand launched its first Aotearoa-facing brand platform this week via Wave Agency. The platform offers a fresh take on tech-marketing led by a new tagline ‘It just works’ and campaigned with an artful TVC and a spread of straight-talking billboards across the country.

“It’s been a really lovely process working alongside Brother to get to this point” said Craig Parker, Creative Director at Wave Agency. “We’ve found a positioning together that’s different, honest, and true to who Brother is.”

Brother has been operating in New Zealand for more than 60 years, offering print technology and services as well as craft, sewing and labeling devices for business and home. This is the first major refresh of the brand on a local level in recent years.

Parker said ‘It just works’ was born in response to the exaggerated promises of modern technology advertising - instead owning quality as a benefit. “We are so often bombarded with commercials where tech products promise the world. All you need your printer to do is work, and work well.”

The film (in 45, 30 and 15 second edits) pulls Brother’s customers to the forefront, showcasing the exceptional and the ordinary of everyday business, with printers given a subtle nod as a background character.

Julie Chappell, Marketing Manager at Brother New Zealand said the campaign is an ode to Brother’s customers who are ‘making the magic happen’.

“We wanted our ad to hero the work our customers do, not the work we do.
“They’re coming up with the big ideas, they’re putting in the late nights, they’re juggling school projects and business proposals - we just make sure that runs smoothly, that we don’t disrupt the day,” said Chappell.

The on-demand commercial is supported by print, radio, digital and OOH, all stating what a Brother printer doesn’t do. “It is a brave choice for a technology business to actively not list off functions and product benefits added Parker.  

Eagle-eyed Kiwi’s may spot that Brother’s iconic jingle is absent from the TVC, a decision that Chappell said wasn’t an easy one.

Media Coverage:

Branding in Asia:

“If you’re a brand searching for the right message to engage consumers, sometimes coming straight to the point about what you offer, or what you don’t, is the best approach.

So it goes with Brother New Zealand with a new brand platform via Wave Agency, led by a simple tagline: ‘It just works’.

The campaign includes a TVC and a spread of “straight-talking” billboards across the country, ditching what can sometimes be exaggerated promises made by tech brands.”

Campaign Brief:

Stop Press:



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